Our Services

  • Respiratory Assessments by a qualified respiratory therapist
  • Prompt and efficient delivery of equipment and supplies
  • Courteous and efficient customer service and best selection and regular maintenance of equipment…more
  • For Oxygen - 24 Hour on-call service for equipment questions or problems

Policies and Procedures

Our client care policies and procedures are aligned with standards of care from the College of Respiratory Therapists of Ontario.

Our policy and procedure manual addresses the following:

  • Client care
  • Human Resources
  • Distribution and Inventory Control
  • Emergency Response
  • Equipment Management
  • Infection Control
  • Continuous Quality Improvement
  • Risk Management
  • Governance

Customer Satisfaction Program

Our customer satisfaction program includes processes to address the following:

  • Complaints
  • Compliments
  • Resolution
  • Recognition
  • Customer Satisfaction Questionnaire
  • Post O2 set up
  • Post CPAP set up